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Need online help right now ?
Click above picture to chat with us
"Customer
Satisfaction Guaranteed"
Customer Care Service Hours
Email : 24/7 hours service
Call Center : Monday - Friday 08.00 am. - 06.00 pm.(Central time)
: Monday - Saturday 08.00 pm. - 03.00 am.(Central time)
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» How to use this
page?
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We"re determined to provide you the best customer service anywhere on the
Internet. In addition to our telephone operators and e-mail inquiry service,
we"re proud to announce our Customer Service Agents, an online private chat with
one of our Customer Service Agents !
Just Click on this picture above and then let us know what we can do to help.
One of our Customer Service Agents will answer you.
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» What is Live on
line help?
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Live on line help is the service that allows you to "converse" in real time with
our Agents through your computer by typing in sentences that is similar a chat
room.
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» How do I know
that customer service is ready to help me or not ?
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|Please check the picture that will show you Thaifly.com customer services are
online to serve you or not.
If this picture is shown at the top of this page, it means now Customer
Service Agents are online, they are ready to help you.
If this picture is shown at the top of this page, it means now Customer
Service Agents are busy, and they will be back within 1 hour
If this picture is shown at the top of this page, it means now Customer
Service Agents are offline, please leave massage and our Customer Service Agents
will take care of your problem when they are available.
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» How Can I talk with Customer
service Agents ? |
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By clicking this picture above , you will be automatically taken to "in line"
to speak to our Agent. While you are waiting, you are free to use your computer
to run other programs, or even browse elsewhere through a separate browser
window. Just be sure to keep the current browser window open and don"t
disconnect from the Internet. As soon as the right Agent becomes available a
window will pop up and inform you. Then just return to this browser window and
start "talking."
Once you are connected, you can enter the text of your chat in the white
field at the button of the Chat window. Transmit your chat text by clicking the
Send button. You may end your chat session by clicking the close button. Our
Agents will answer any question directly, and may occasionally cause new windows
to open on your browser to show you information, or to solicit a selection. It
is much simpler than it sounds, really-the Agent will guide you through
everything. Once you see how it works you"ll like this kind of service !
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